Questions & Answers

Some common questions we get about AiVa

  • Getting Started

    1. How do I set up AivaBot for my business?

    To set up AivaBot, sign up on our website and follow the onboarding instructions. Integrate AivaBot with your preferred applications such as WhatsApp, Slack, and email by using our step-by-step guides available in the dashboard.

    2. How do I purchase tokens for AivaBot?

    You can purchase tokens by logging into your AivaBot account and navigating to the pricing section. Select the desired token package and complete the purchase. Tokens will be added to your account immediately.

    3. Can AivaBot be integrated with my existing software?

    • Yes, AivaBot seamlessly integrates with popular software like Slack, Zapier, Shopify, Mailchimp, and HubSpot. Detailed integration instructions are available in the setup guide on our website.

    4. How does the AI improve over time?

    AivaBot uses machine learning algorithms to improve its responses based on user interactions. The more you use AivaBot, the better it gets at understanding and meeting your business needs.

  • Manage your account

    1. Sign up and manage your account

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    2. Manage account settings

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    3. Change language or location settings

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    4. Troubleshoot account issues

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    5. Manage accessibility settings

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  • Purchase and License

    1. How much does SolTech cost?

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    2. Do you offer discounts for annual plans?

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    3. I didn't receive the license key after purchased

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    4. I can't activate SolTech

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    5. How to request a refund?

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  • Policy, Safety & Copyright

    1. Copyright and rights management

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    2. Manage privacy settings

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    3. Change your subscription privacy settings

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    • Curabitur ac dapibus libero quisque congue at tristique neque. Phasellus blandit aliquet tristique justo aliquam quisque aliquam vitae and molestie sapien and nunc justo molestie purus tempor

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    4. Protecting your identity

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  • Other Questions

    1. How do I get the error log?

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    2. I forgot my folder password, what should I do?

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    3. Limitations of folder password protection

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    4. Import existing library

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    5. I lost my license. Can you send it to me?

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